During the past year, several audiologists have been busy testing Otoscan in their clinics as part of an early adopter program. The feedback so far has been great.
Delivering personalized hearing care
For professional hearing care clinicians, the ability to deliver personalized hearing care efficiently has become an important factor in staying competitive in an increasingly challenging market. We asked Peter Sotiropoulos, Au.D., FAAA, CCC-A and clinic owner what his first impressions are of Otoscan, and whether he sees new ways to deliver personalized hearing care to his patients. Dr. Sotiropoulos has been using Otoscan in his clinic, The Hearing Rehabilitation Center in Kanakee, Illinois, since December 2017, and he sees many opportunities with Otoscan.
“With regard to personalized hearing health care, Otoscan further enhances and builds upon what we are already doing for our patients. In our clinic, every aspect of a traditional hearing aid fitting is about customizing or personalizing the clinical approach – whether it is the fitting, the programming, or counseling – we personalize everything for the individual,” says Dr. Sotiropoulos.
A new way to engage with patients
Dr. Sotiropoulos believes the technology behind Otoscan provides new opportunities to establish an even closer rapport between clinician and patient. With Otoscan, the patient can actually see the scanning image of their ear canal being built during the scan. The clinician is then able to explain the anatomy and structure of the ear canal to the patient.
“The Otoscan digital image enables us to engage with our patients on a completely new level. Patients can see and understand the challenges we encounter making the appropriate molds for their particular ear – especially if they have an unusually-shaped ear canal,” says Dr. Sotiropoulos. “What’s more, patients who have had difficulties with their earmolds due to unusual shapes in their ear canal are more open to trying again with a new hearing system when they can see the digital image of their ear canal from Otoscan. This allows them to observe and jointly participate in their hearing health care decision-making.”
Efficiency—an important part of the success equation
Like most professional clinic owners today, improving processes and boosting efficiency is top of mind when choosing new equipment. And for Dr. Sotiropoulos and his staff, keeping earmold turnaround time to a minimum is a key goal for delivering personalized hearing care in an efficient way. The Otoscan 3D digital ear scanning process helps him do that. Dr. Sotiropoulos says:
“Our goal is to keep earmold turnaround time to a minimum. In terms of shipping, with Otoscan, we save from 3-5 days turnaround time per hearing aid order. Even a “second day” return shipment allows for a two to three day timesavings when sending a scan for a new or remade product. If we send an image (instead of shipping a silicone impression), you are saving those initial 2-3 days. That is not really going to affect the return shipment, but if I can cut shipping time by fifty percent or more – that’s huge in terms of time savings.”
It’s the way forward for personalized hearing care
Otoscan enables hearing care professionals to make digital impressions for custom in-the-ear pieces such as earmolds and hearing aids. The scanner solution applies novel technology to transform images of the ear into 3D digital files that are uploaded to the cloud service, Otocloud™, for immediate use in production of custom products, delivering significant efficiency and quality gains in the production of hearing aids.
Otoscan – it’s the way forward.